Case Study: Revolut scales global sales communications with Natterbox

Revolut scales global sales communications for 1,000 sellers with Natterbox

Revolut, a rapidly growing global financial superapp, faced significant challenges with its previous telephony platform, which lacked deep Salesforce integration and the scalability needed for its 1,000+ sellers across 11 countries. Their sales managers also lacked real-time coaching tools. To address this, Revolut partnered with Natterbox to implement a Salesforce-native telephony solution.

Natterbox provided a seamless, integrated voice platform that was rolled out globally in weeks. The solution delivered a strong uptick in outbound call pickup rates, gave managers live call coaching capabilities, and provided 100% visibility of all call data within Salesforce. Natterbox's scalable platform also enabled the rapid onboarding of new users and ensured automated compliance with country-specific regulations.

Revolut