Natterbox
41 Case Studies
A Natterbox Case Study
Kollabo, a Swiss HR startup in Zurich, struggled with a basic call solution and a disconnected CRM that made recruiting workflows labor-intensive and limited its ability to connect workers and staffing agencies efficiently. To solve this, Kollabo turned to Natterbox Voice for Salesforce, seeking a phone system that would integrate smoothly with Salesforce and support its distributed team.
Natterbox implemented a fully embedded Salesforce telephony solution with features like click-to-dial, voicemail drop, and smart call routing. As a result, Kollabo improved efficiency and outbound calling capacity, eliminated juggling between systems, gained visibility into call traffic and performance, and strengthened candidate experience with more timely communication.
Andri Studer
Kollabo