Case Study: Westin Yokohama improves pricing efficiency and market insight with Lighthouse Rate Insight

Westin Yokohama - Customer Case Study

Westin Yokohama, a new-generation lifestyle hotel in Yokohama, was spending vast amounts of time each day on manual market and competitor research to keep rates aligned with fast-changing market conditions. To make faster, more accurate pricing decisions, the hotel turned to Lighthouse and its Rate Insight product for more timely competitive data.

With Lighthouse Rate Insight, the team can now access real-time shopping, competitor pricing trends, and easy-to-read data views in just a few clicks, dramatically reducing reporting work. Westin Yokohama says the tool has cut hours of manual preparation, improved productivity, and supported smarter pricing decisions that help the hotel grow market share.

Westin Yokohama

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Senior Revenue Manager