Case Study: Village Accommodation Group benchmarks properties and improves pricing decisions with Lighthouse

Village Accommodation Group - Customer Case Study

Village Accommodation Group, a New Zealand-owned accommodation management company operating across 3-, 4- and 5-star properties in markets including Wellington and Auckland, needed a logical way to analyze performance across multiple properties and markets. They wanted to benchmark each property against the right competitor set, understand shifting demand, and make smarter pricing decisions, using Lighthouse’s Rate Insight product.

Using Lighthouse’s Rate Insight, Village Accommodation Group set up competitor benchmarking, daily alerts, and weekly reporting to track market changes and identify anomalies faster. The team says the tool helps them understand market dynamics, save time versus manual analysis, and quickly assess how pricing actions affect performance across the portfolio, giving them better visibility to respond efficiently and refine strategy.

Village Accommodation Group

Hazel Rigler

Chief Commercial Director