Case Study: The Capital Hotels boosts revenue and saves time with Lighthouse Rate Insight

The Capital Hotels - Customer Case Study

The Capital Hotels, a South African group of 12 apartment hotels, needed a faster way to manage rate shopping across properties and keep up with a rapidly changing market. Before using Lighthouse’s Rate Insight, manually checking competitor rates was time-consuming and left little time for more strategic revenue management work.

With Lighthouse’s Rate Insight, The Capital Hotels could view all competitors on one line, monitor market trends and events in real time, and spot parity issues or pricing discrepancies much faster. The result was quicker, more data-driven pricing decisions, better agility in responding to market changes, and improved revenue performance, while saving the team significant time.

The Capital Hotels

Tanya Mare

Group Revenue Manager