Case Study: NH Hotel Group saves time and boosts revenue with Lighthouse Rate Insight

NH Hotel Group - Customer Case Study

NH Hotel Group, a major multinational hotel operator, needed a faster way to gather competitive rate and market data for forecasting and pricing. Before working with Lighthouse, its revenue managers relied on multiple tools and complex spreadsheets, spending too much time on data collection and manual competitor checks instead of strategy.

Lighthouse’s Rate Insight, integrated with the Duetto RMS, gave NH Hotel Group live compset data, automated rate updates, and a single, reliable view of market conditions. The result was quicker, data-driven pricing decisions, stronger responsiveness to demand shifts, and an estimated savings of about four hours per property each day, helping the team maximize revenue even in challenging market conditions.

NH Hotel Group

Janneke Messiaen

Director of Distribution, Commercial Systems & Services