Case Study: Boschendal Farm Estate saves time and improves revenue decisions with Lighthouse Business Intelligence

Boschendal Farm Estate - Customer Case Study

Boschendal Farm Estate, one of South Africa’s oldest wine estates, needed a better way to manage revenue insights because its PMS reports were hard to read and most data collection was still manual. Revenue Manager Esteni Pitout was spending significant time compiling bookings, pick-up, source market, and performance data without reliable insights to support pricing and commercial decisions. Lighthouse provided Rate Insight and Business Intelligence to replace these manual processes.

With Lighthouse’s Business Intelligence and Rate Insight tools, Boschendal gained live dashboards for internal performance, compset pricing, booking trends, parity checks, and market segmentation. The team now saves about a week of data processing time each month, can check rate disparity in minutes instead of manually, and uses the data to optimize rates, improve positioning, and support board and team reporting across departments.

Boschendal Farm Estate

Esteni Pitout

Revenue Manager