Case Study: Upwork improves leadership performance and resilience with Mursion Coaching

Upwork Elevates Sales Leadership Development with Performance Coaching

Upwork, an American freelancing platform, sought to strengthen talent retention, boost sales performance, and manage employee stress during a period of rapid growth. To address these challenges and enhance its leadership development program, Upwork partnered with Mursion to implement its Performance Coaching service.

Mursion provided personalized one-on-one and group coaching sessions integrated into Upwork's initiatives. The results were significant, with 100% of participants reporting improved job performance and satisfaction. Measurable growth was also achieved, including a 30% increase in leaders influencing their teams toward organizational goals and a 15% improvement in empathy and understanding among participants.

Upwork

Chrissy Blakey

Sales Training Program Manager