Case Study: Addison Lee achieves faster integrations and mobile innovation with MuleSoft

Addison Lee - Customer Case Study

Addison Lee is Europe’s largest premium car service, operating in 350+ cities and transporting about 10 million passengers a year. As customer behaviour shifted toward mobile bookings (now over 50%), card payments and on-demand digital experiences—and with growing competition from tech-first entrants—the company needed to move faster on software delivery and stop relying on brittle, bespoke integrations.

In six weeks Addison Lee used MuleSoft’s Anypoint Platform to expose public APIs and adopt an API-led, composable architecture, enabling partners to build booking apps and connect international fleets. The approach unlocked data and services quickly, cut backend integration times from weeks to days, and created a reusable foundation for faster product launches, new revenue streams and global expansion.

Addison Lee

Peter Ingram

CTO