Case Study: Demandbase achieves 76.8% zero-touch payments and gets paid 7 days faster with Monto

Demandbase cuts invoice processing to 76.8% zero-touch with Monto

Demandbase, a provider of an account-based go-to-market platform, faced a significant challenge with its finance team spending two days a week manually logging into over 30 different customer accounts payable portals to upload invoices and track payments. This manual process was inefficient and lacked visibility, leaving the team unaware of invoice rejections and reasons, which delayed cash collection.

The vendor Monto implemented its AI agents to automate the entire invoice-to-cash process. The solution handled formatting, filing, and following invoices through to payment with zero human intervention for the majority of cases. This resulted in 76.8% of payments being processed touch-free, saving the team over 680 hours, and getting Demandbase paid an average of seven days faster.

Demandbase