Case Study: Zeta transforms transactional messaging at scale with MoEngage Inform

Zeta delivers 9.6 million critical alerts a year with MoEngage Inform

Zeta, a next-gen banking technology company, needed a robust system to deliver real-time, omnichannel transactional alerts at scale for its financial institution clients. The challenge was to find a solution that could meet strict banking compliance, handle millions of messages, and free up internal engineering resources to focus on core product development. They partnered with MoEngage, utilizing the MoEngage Inform product for this critical messaging infrastructure.

The solution from MoEngage provided a unified API for seamless omnichannel delivery via SMS, email, and push notifications. This integration enabled Zeta to rapidly expand communication channels, gain comprehensive analytics, and ensure reliable sub-two-second delivery. The results were significant: MoEngage Inform now handles an average of 0.8 million alerts per month (9.6 million yearly) across 45+ use cases, while drastically reducing Zeta's engineering overhead and accelerating their time to market.

Zeta