Case Study: Sivvi boosts sales and recovers abandoned carts with MoEngage

Sivvi boosts purchases by 16% with MoEngage

Sivvi, a leading online retailer based in Dubai, faced the common e-commerce challenge of high browse and cart abandonment rates, which resulted in low conversions on their website. To address this, they partnered with MoEngage and leveraged its Customer Journey Orchestration and Email Builder products to create personalized retargeting campaigns.

Using MoEngage's Dynamic Emails and Smart Trigger push notifications, Sivvi implemented targeted campaigns that reminded users of the items they had browsed or left in their cart. This solution delivered significant results for the vendor MoEngage, with 10% of customers returning from dynamic emails completing a purchase and 16% of those receiving smart trigger push notifications completing a purchase, successfully increasing sales.

Sivvi