Case Study: Payactiv achieves 9x more email conversions with MoEngage Inform

Payactiv boosts email conversions 9x with MoEngage

Payactiv, a financial wellness platform and certified B-Corp, faced challenges managing its complex mix of time-sensitive promotional and transactional messages at scale. They needed a single, cost-effective platform to handle all communications for both employees and employers, requiring a seamless migration from their old provider. To address this, they turned to the vendor MoEngage and implemented its MoEngage Inform solution.

The solution involved migrating to MoEngage's platform to unify promotional and transactional emails. Using MoEngage Inform, Payactiv gained a single API to manage alerts, enabling them to send over 100,000 personalized emails daily with delivery under two seconds. This resulted in a measurable 9x increase in conversions from email notifications, significantly boosting engagement and brand loyalty.

Payactiv