Case Study: Pierce Manufacturing achieves faster customer inspections and streamlined operations with MobileFrame

Pierce Manufacturing - Customer Case Study

Pierce Manufacturing, Inc., the largest fire and emergency apparatus manufacturer in the U.S., needed to replace a paper-based customer inspection process. During final inspections at its facility, staff manually collected feedback on paper and re-entered it into business systems, creating errors, delays, labor costs, and a lack of real-time visibility. To solve this, Pierce evaluated mobile vendors and selected MobileFrame’s mobility platform as its enterprise standard.

Using MobileFrame, Pierce built and deployed a customer acceptance inspection application in just 45 days. The new solution automatically emails inspection reports to customers and the manufacturing team, cuts inspection time by 50%, and improves customer satisfaction. Pierce also expanded its use of MobileFrame to support quality control, work orders, asset tracking, and parts ordering, streamlining operations across the company.

Pierce Manufacturing