Case Study: City of Hartford Improves Field Productivity and Data Accuracy with MobileFrame

City of Hartford - Customer Case Study

The City of Hartford needed a better way to manage the large volume of field data collected by multiple departments, including health inspections, code enforcement, and building services. Before MobileFrame, these jobs were handled on paper and then re-entered manually by clerical staff, creating delays, high labor costs, and errors.

MobileFrame provided a code-free mobile application platform that let Hartford build and deploy apps across iPhones, iPads, Android devices, Windows tablets, Toughbooks, and handheld scanners. The city used it for inspections, asset tracking, work orders, and other field tasks, integrating with systems like Munis and Energov. As a result, Hartford eliminated paperwork and manual data entry, improved productivity and data accuracy, reduced operational costs, and gained real-time access to information for better decision-making.

City of Hartford

Brett Flodine

IT Group