Case Study: Atlas Hotels boosts employee engagement and retention with Mo

Mo contributes to 17% decrease in employee turnover at Atlas Hotels

Atlas Hotels, a UK franchise group with 58 locations, faced challenges with employee engagement and high turnover, particularly among its deskless workforce. Their previous manual recognition program was inconsistent and offered limited visibility. After the pandemic and Brexit exacerbated these issues, they turned to the vendor Mo for a solution.

Mo provided an app-based recognition platform that streamlined awards and created a social feed for peer recognition. This solution led to a measurable 17% decrease in employee turnover in hotels with high usage. The platform also saw a 265% increase in shared recognition moments and contributed to improved guest satisfaction scores, solidifying Mo's role in their cultural transformation.

Atlas Hotels

Sarah Brocklebank

HR Director