Case Study: Hotel Indigo Durham boosts employee retention with Mo

Hotel Indigo Durham cuts labour turnover from 50% to 20% with MO

Hotel Indigo Durham, a hotel in the hospitality industry, was facing significant staff retention challenges, including high labor turnover and inconsistent communication. They partnered with the vendor MO to implement its employee recognition platform as a solution to improve engagement and reduce recruitment costs.

Using MO's platform, the hotel introduced instant monetary rewards, peer-driven recognition programs, and centralized oversight of incentives. This solution helped Hotel Indigo Durham reduce its employee turnover rate from 50% to an astounding 20%, far below the industry average, and build a high-performance workplace culture that attracts talented staff.

Hotel Indigo Durham