Case Study: SGN achieves 90% recognition platform activation with Mo

Creating a Culture of Appreciation and Empowerment

SGN, a utility company managing gas distribution to millions in the UK, faced the challenge of reigniting its culture of employee appreciation. Their previous recognition platform suffered from low engagement, cumbersome reward redemption, and poor survey scores. Seeking a cost-effective and inclusive solution, SGN turned to the vendor MO for its employee recognition platform.

By implementing MO, SGN introduced streamlined nominations, on-the-spot manager rewards, and an intuitive platform that encouraged widespread participation. This solution led to a remarkable 90% activation rate across the organization and a 6.5% increase in employees feeling recognized for their work. MO helped SGN create a stronger, more positive culture of appreciation and empowerment.

SGN

Emma-Jane Stewart

Employee Experience Manager