Case Study: Intel Security achieves deeper user insights and faster product iteration with Mixpanel

Intel Security Builds a Culture of Innovation With Product Analytics

Intel Security (combining McAfee and Intel) integrated Password Box into its True Key password manager and needed robust, reliable product analytics to understand users and accelerate feedback loops. A four-person data team faced the challenge of tracking roughly 500 million events per month across iOS, Android, and web while ensuring data accuracy and scalable insight generation.

True Key implemented Mixpanel (Segmentation, People, Notifications) with a strict "clean data" event policy, enabling targeted NPS emails 15 days after signup and real‑time measurement of results. The solution made experimentation simple, improved NPS tracking and product iteration speed, and created a company‑wide analytics culture where teams can quickly access and act on user insights.

Intel Security

Marc Antoine-Ross

Director, Data Engineering