Case Study: Bolt achieves faster growth and fewer ride cancellations with Mixpanel

Bolt, the first European super-app, uses Mixpanel to fuel its growth strategy

Bolt, the first European super-app based in Tallinn, needed faster, more powerful product analytics as it expanded across ride-hailing, food delivery, and other services in more than 500 cities. Using Mixpanel, Bolt wanted to better understand user behavior, improve retention, and support a data-informed culture while scaling its business.

Mixpanel helped Bolt standardize product analytics so teams could quickly see how users interacted with products and what drove outcomes, without waiting on slow BI queries. With Mixpanel, Bolt reduced ride cancellations by 3%, freed up 15% of Android developer capacity, and doubled Mixpanel users in six months, helping the company make faster, more confident decisions across product, engineering, and operations.

Bolt

Aastha Yadav

Head of Global Product Strategy