Case Study: Vodafone achieves faster, more secure logins with miniOrange CIAM, SSO and MFA

Vodafone cuts provisioning tasks by 92% with miniOrange

miniOrange provided its CIAM, SSO, and MFA solutions to address challenges faced by Vodafone, Egypt's largest telecom provider. Their legacy IAM system was causing unsustainable high costs, slow authentication with multiple logins, performance issues, and security blind spots due to a lack of traceability and integration gaps with modern APIs.

The solution involved a custom proxy server to modernize the system without downtime, translating SOAP requests to REST APIs. miniOrange implemented SSO and tailored MFA, which slashed login-related support tickets by 78% and reduced manual provisioning tasks by 92%. The new system also improved authentication speeds by 65% and provided advanced monitoring for better security visibility.

Vodafone