Case Study: SecureAuth achieves streamlined, certified sales readiness and accelerated onboarding with MindTickle

Streamlining & Certifying Sales Readiness at SecureAuth

SecureAuth, a provider of identity and access management solutions, struggled with fragmented sales enablement—outdated LMS content, onboarding checklists stuck in SharePoint, low Highspot adoption, no way to track engagement, and reps who couldn’t find the right content quickly. To centralize and modernize readiness, SecureAuth chose MindTickle to serve as the home base for sales enablement, using learning paths, certification Missions and virtual role-plays.

MindTickle was implemented with automated user-sync to Salesforce, Highspot integration, weekly enablement updates, and analytics-driven coaching. The solution certified and leveled up 75 customer-facing reps, reduced admin overhead, accelerated onboarding by ensuring new hires gain immediate access, and gave leaders visibility into high and low performers so gaps could be remediated. As a result, SecureAuth reports consistent adoption, tighter on-message selling, and measurable improvements in pitch and presentation readiness.

SecureAuth

Erin Hattenburg

Head of Sales and Channel Enablement