Case Study: Smartsheet achieves rapid, scalable sales onboarding and faster ramp times with MindTickle

Smartsheet Scales in Hyper-Growth Mode with MindTickle

Smartsheet, a cloud-based work management platform used by over 90% of the Fortune 100, was in hyper-growth and needed to scale sales enablement fast. With no formal enablement program, Smartsheet faced inefficient processes for certifying reps, reviewing pitches and role-plays, and providing manager visibility—so they turned to MindTickle’s integrated sales readiness platform to supplement onboarding and reinforcement.

MindTickle was deployed in two weeks (with Okta SSO) and integrated deeply with Smartsheet to centralize product and enablement training, enable pitch recordings and manager feedback, and deliver robust, actionable reporting. The result was minimal change management, rapid certification and rollout across a 400‑person sales team, improved ability to identify and remediate skill gaps, and measurable gains in ramp productivity and leader visibility.

Smartsheet

Glenn Clark

Director of Sales Enablement