Case Study: Factomart achieves faster, measurable sales onboarding and $60K annual savings with MindTickle

Factomart increases sales knowledge with MindTickle

Factomart, an online industrial supplies and e-procurement marketplace with over 180,000 SKUs and global reach, struggled with inefficient, inconsistent one-on-one onboarding, a broad range of specialized products to train on, and limited visibility into salesperson knowledge. To standardize training and better assess readiness, Factomart selected MindTickle’s sales readiness platform.

MindTickle implemented a structured onboarding program using missions, assessments and analytics so Factomart could measure knowledge, identify skill gaps, audit content and tie completion to compensation. The MindTickle solution significantly reduced time-to-onboard, saved nearly $60,000 a year in resourcing, boosted engagement and onboarding quality, and made learning assets readily available for customer interactions.

Factomart

Vikan Chirawatpongsa

Chief Executive Officer and Co-founder