Case Study: Swiggy achieves scalable, low-cost data democratization with Microsoft Power BI

India’s leading food ordering and delivery platform, Swiggy, uses Power BI for a low-cost powerful data solution

Swiggy, India’s leading food ordering and delivery platform, needed a more reliable and scalable business intelligence solution as rapid growth strained its previous BI tool. Dashboards were often delayed, had accessibility and security issues, and couldn’t keep pace with millions of monthly orders and expanding operations across 500+ cities. Swiggy turned to Microsoft Power BI to support its data-driven culture and democratize insights across the organization.

Microsoft Power BI enabled Swiggy to rapidly migrate and rebuild dashboards on a secure, centralized platform with dynamic row-level security, strong scalability, and near real-time reporting. The new solution improved stakeholder experience, reduced total cost of ownership, and saved time on dashboard creation, while dashboards are now accessed hundreds of thousands of times each month by thousands of employees.

Swiggy

David Zakkam

VP Analytics