Case Study: Serco achieves tighter security and seamless global collaboration with Microsoft Corporation

Trusted global public sector service provider tightens security, opens up collaboration

Serco, a global public services provider for governments, needed to modernize its largely on-premises environment while meeting strict security and compliance requirements across multiple regions. Working with Microsoft Corporation and the Microsoft 365 platform, including Office 365, Enterprise Mobility + Security, Azure Active Directory P1, Azure Information Protection, Intune, and SharePoint Online, Serco aimed to improve collaboration without compromising control.

Microsoft Corporation helped Serco move to a unified cloud workspace with conditional access, mobile device and app management, document labeling, and data loss prevention. The result was stronger security and easier global teamwork, plus measurable savings: Serco reported considerable reductions in licensing fees and significantly improved collaboration across its worldwide organization.

Serco

Chris Sullivan

Senior Vice President and CIO