Case Study: Dell achieves a Connected Workplace with Microsoft Corporation's Windows 10 Enterprise

Dell enables its People Strategy through a Connected Workplace powered by Windows 10 Enterprise

Dell, a global discrete manufacturing company with 10,000+ employees, was struggling with a fragmented IT environment that increased support complexity, security risk, labor costs, and employee frustration. The company wanted a more flexible, mobile Connected Workplace and turned to Microsoft Corporation, using Windows 10 Enterprise to standardize its enterprise client platform.

Microsoft Corporation helped Dell implement Windows 10 Enterprise alongside Microsoft Office 365 services such as OneDrive for Business and Exchange Online. The rollout streamlined device provisioning, improved collaboration, strengthened security, and reduced IT support burden. Dell reported a 25% reduction in average monthly incident volume and an 11% improvement in average time to resolve incidents, while also seeing higher employee satisfaction and productivity.

Dell

Bill Moore

Product Owner