Case Study: Alaska Airlines achieves cloud scalability and improved services with Microsoft Corporation Azure and Service Fabric

Alaska Airlines improves services in the cloud using containers and Azure Service Fabric

Alaska Airlines, a major travel and transportation company, needed a more scalable and reliable way to run its alaskaair.com services as customer demand grew. Working with Microsoft Corporation, the airline looked to modernize its API-driven web platform, especially critical functions like the Shopping Cart API, with minimal recoding and support for both on-premises and cloud environments.

Microsoft Corporation helped Alaska Airlines implement Azure Service Fabric with Windows Server Containers, along with Azure services such as API Management, Key Vault, Application Insights, Load Balancer, and Azure Container Registry. The result was a highly available, self-healing, container-based platform that cut time-to-use from more than 20 minutes in Azure App Service to under 10 seconds, while supporting zero-downtime upgrades and scaling the Shopping Cart API on a 40-node cluster.

Alaska Airlines

Carol Richardson

Senior Software Development Engineer