Case Study: Sendwave achieves faster, higher-quality hiring with Metaview

Sendwave uses Metaview to increase final stage conversion by 38%

Sendwave, a fast-growing remittance company founded in 2014, needed to scale hiring without sacrificing interview quality, consistency, or candidate experience. As more people joined the recruiting process, the team wanted a better way to train interviewers and reduce bias while maintaining rigorous hiring standards.

Metaview provided the solution by automatically recording, transcribing, and analyzing interviews, then delivering personalized feedback to interviewers through its Conversation Analytics Engine. With Metaview, Sendwave analyzed 1,065 interviews and coached 60 interviewers, achieving an 18% increase in interview quality score, a 28% reduction in interviews per hire, and a 38% increase in final-stage conversions.

Sendwave

Liz Savory

Chief of Staff