Case Study: Lightspeed boosts recruiter productivity with Metaview

Lightspeed boosts recruiter productivity for 45 recruiters with Metaview

Lightspeed, a global POS and payments platform, sought to boost recruiter productivity by eliminating the manual burden of interview note-taking. Their talent acquisition team needed a solution that would allow recruiters to focus on candidate conversations rather than administrative tasks. They chose Metaview, an AI notetaker purpose-built for recruiting, due to its strong user reviews and specialized focus.

Metaview implemented its AI Notetaker service with customizable templates that aligned with Lightspeed's structured hiring frameworks. The solution provided highly accurate notes, even with technical discussions and a variety of accents, and was integrated with the Greenhouse ATS. Despite a complex global rollout with different workflows for European regulations, Metaview's hands-on support ensured a smooth implementation. The results were clear: recruiters experienced a streamlined process, conducted more calls per day, and immediately felt the difference when the tool was not used.

Lightspeed