Case Study: ZWILLING achieves a Black Friday-ready checkout upgrade with Merkle

Zwilling launches new checkout in under 2 months with Merkle

Zwilling faced a challenge when a payment provider announced it would deprecate a critical integration by the end of 2022, which handled payments for several of its markets. This threatened to halt sales during the peak Black Friday period unless a new solution was implemented. Working with vendor Merkle, Zwilling needed to quickly redesign its checkout and re-prioritize its ambitious 2022 initiatives to meet this urgent deadline.

Merkle re-prioritized ongoing work and implemented a solution that included migrating to a new SFRA-based architecture, integrating the Klarna payment solution across multiple markets, and adding a loyalty program. Despite the tight timeline, Merkle successfully delivered a redesigned checkout with all essential features to all of Zwilling's markets just in time for Black Friday, ensuring sales would continue uninterrupted.

Zwilling