Case Study: VELUX boosts roof window sales with Merkle’s Design Studio

VELUX launches Design Studio with Merkle to help advisors render roof windows in seconds

VELUX, a manufacturer of roof windows, faced a challenge where homeowners struggled to visualize how its products could transform their attic spaces. This lack of visualization hindered sales and limited upselling opportunities for VELUX's Design advisors. To address this, they partnered with the customer experience company Merkle.

Merkle created the Design Studio, an intuitive 3D visualization tool powered by Unreal Engine 5. This solution allows VELUX Design advisors to create virtual replicas of customers' homes and demonstrate various roof window solutions in real-time. The tool professionalized the sales process, leading to enhanced customer satisfaction and increased sales for VELUX. Merkle's solution provides a clear path to upselling and has equipped advisors globally with a game-changing sales instrument.

VELUX