Case Study: Passenger Cars & Commercial Vehicle Finance Company identifies 1,000–1,500 high performers and accelerates contract-to-hire conversions with Mercer Mettl

This finance firm assessed 4,365 contractual employees to offer full-time jobs to the best

Passenger Cars & Commercial Vehicle Finance Company, a four-decade-old vehicle financing firm with 150+ locations and 1.5 million customers, needed to convert top contractual sellers into full-time employees to improve loyalty and reduce attrition. The challenge was twofold: accurately identifying which of the 4,365 contractual employees were fit for conversion and executing a PAN‑India assessment program with minimal logistical friction. They engaged Mercer Mettl to deliver competency-based assessments and profiling to support this initiative.

Mercer Mettl mapped 13 key enablers into an assessment blueprint, developed and delivered assessments, operationalized 143 test centres to minimize travel, and coordinated testing for all 4,365 employees (assessments held 1500–1600 HRS). The programme produced 1,000–1,500 candidates recommended for interviews, delivered psychographic profiling that improved employee–organization fit, and created visible conversion pathways that boosted motivation and workforce efficiency—demonstrating clear, measurable impact from Mercer Mettl’s assessment solution.