Case Study: Saudi Arabian Government Company achieves rapid skill mapping and targeted learning and development with Mercer Mettl

Saudi Arabian Government Company - Customer Case Study

The Saudi Arabian Government Company, which includes the Taxpayer Department and 19 other branches, needed to identify and streamline learning goals across thousands of employees and multiple job families as part of a Human Capital Consulting Project. They sought expert, customized technical and behavioral assessments to map competencies, reveal skill gaps, determine role fitment and readiness for promotion—so they engaged Mercer Mettl to deliver the assessment solution.

Mercer Mettl created unbiased, competency-mapped assessments with in-house SMEs, delivering customized tests for 70 varied competencies within three months (including Arabic translation and multiple review rounds). The assessments enabled the client to pinpoint skill gaps, build a highly targeted learning and development plan, evaluate role fitment and promotion readiness, and accelerate workforce upskilling.