Case Study: Miami Dade College achieves seamless, secure online exams with Mercer | Mettl

Miami Dade College’s journey of conducting online exams with Mercer | Mettl

Miami Dade College, a large public college serving about 165,000 students across multiple campuses, faced major disruption to its pen‑and‑paper exams during the COVID‑19 lockdown—especially for accelerated School of Justice students—and needed an agile partner to deliver a cheat‑proof, easy‑to‑use online examination solution with strong customer support. After evaluating several providers, Miami Dade College selected Mercer Mettl and its online assessment platform to quickly replace traditional exams.

Mercer Mettl implemented Mettl Examine with the Mettl Secure Browser and AI‑enabled proctoring, providing end‑to‑end automation, bulk question uploads, grading logic, 24/7 support and a user‑friendly interface for first‑time test‑takers. The solution ensured continuity of exams, reduced logistical overhead, improved turnaround time for results and delivered high test integrity—with proctoring accuracy reported at over 95%—leading Miami Dade College to continue using Mercer Mettl going forward.

Miami Dade College

Lisa Guinovart

Associate Director