Case Study: CP PLUS achieves scalable, quality sales hiring and reduced attrition with Mercer Mettl

Mercer | Mettl’s solutions enable CP Plus to find the right sales professional for growth

CP PLUS, a leading tech security and surveillance provider operating in over 60 countries, faced rapid expansion but struggled to scale sales hiring across India due to high attrition, scarce sales talent, and inadequate assessment tools. To modernize and standardize recruitment, CP PLUS engaged Mercer Mettl to design a scalable, competency‑based hiring approach using evidence‑based assessments.

Mercer Mettl implemented a tailored solution—including the Mettl Personality Inventory, Mettl Personality Profiler and the Mettl Sales Profiler on its online platform—integrated with CP PLUS’s processes to assess behavioral, cognitive and sales competencies. The Mercer Mettl solution enabled data‑backed screening and cultural‑fit hiring, cutting attrition by 50%, reducing hiring effort by over 75%, and improving the quality and productivity of new sales hires.

CP PLUS

Arpan Anand

Chief Human Resource Officer