Case Study: The Washington Center achieves credible, secure online exam continuity with Mercer | Mettl

Mercer | Mettl empowers The Washington Center to give credible online exams

The Washington Center (TWC), a long-established nonprofit internship and academic seminar provider in Washington, D.C., needed to move its selective scholarship assessments online when COVID-19 disrupted in-person testing. With a short timeline and requirements for a secure, user-friendly, no-download platform that supported custom essay and multiple‑choice formats, live manual proctoring and robust anti‑cheating controls, TWC evaluated options and engaged Mercer | Mettl for an end-to-end virtual examination solution.

Mercer | Mettl implemented its Examine online examination system with Mettl Secure Browser, AI‑powered proctoring (trained on 2.8 million assessments, detecting up to 18 digressions with >95% accuracy), live/manual proctoring, recorded sessions and 24x7 support. The result: TWC onboarded in about two weeks, delivered high‑stakes, securely proctored exams that preserved its unique question formats, achieved a two‑month turnaround across time zones, and provided a seamless, credible testing experience for candidates.

The Washington Center

Chelsey Jones

Senior Manager, Federal Programs