Case Study: L&T Hydrocarbon Engineering (Indian multinational corporation) achieves lower appraisal costs and improved high-potential retention with Mercer Mettl

Lowering appraisal costs and improving high potential candidate retention with Mettl

The Indian Multinational Corporation, a Mumbai‑headquartered engineering and manufacturing giant with over 85,000 employees and $34 billion in assets, faced gaps in talent management: no formal high‑potential identification process, limited measurement of behavioural skills, high appraisal costs and lengthy review cycles that threatened retention. To address this, Mercer Mettl was engaged to bring online assessment and psychometric capability — including the Mettl Personality Suite, customized behavioural assessments and an EQ report — to complement the company’s competency framework.

Mercer Mettl implemented a consultative solution combining online, web‑proctored assessments, tailored psychometric instruments and secure result storage, delivering detailed behavioural insights for screening and appraisals. The outcome was improved high‑potential identification and retention, lower appraisal costs and people‑hours, clearer behavioural competency profiles, and faster decision times — prompting the client to evaluate additional Mercer Mettl products for pre‑hiring screening.