Case Study: Leading IT Services Provider achieves 7-day reduction in time-to-hire with Mercer Mettl

Leading IT services provider reduces time to hire with Mettl by 7 days

Leading IT Services Providing Company, a global IT firm with ~130,000 employees across 40+ countries serving about 900 clients, faced overwhelming hiring volumes and wanted to streamline recruitment to reduce Time to Hire and Cost per Hire. They engaged Mercer Mettl to support its transformation with the Online Assessment platform, validated question banks, Advanced Proctoring, and a Coding Simulator.

Mercer Mettl delivered a consultative solution—validated question banks covering 48+ skills, basic and advanced proctoring, and a coding simulator—that standardized selection, removed subjectivity, reduced logistics, and freed up billable interviewer time. The outcome: 89,000 tests to date (up to 5,000 tests/day), 500 interviews/day, a 7‑day reduction in time to offer, final-stage selection rising to 50% from 35%, and measurable improvement in quality of hire.