Case Study: Global Information Technology Company achieves 50% reduction in campus hiring dropouts with Mercer Mettl

Increased knowledge transfer & learner engagement through Hackathons with Mettl

Global Information Technology Company, a global IT, consulting and outsourcing firm with roughly 170,000 employees across more than 175 cities, faced persistent L&D challenges: content overload, low knowledge transfer and retention, poor learner engagement, and stakeholder indifference—problems that particularly affected campus recruits and early-career engineers. To address this, they engaged Mercer Mettl and its assessment offerings, including immersive real-time simulators and a digital hackathon platform.

Mercer Mettl ran skill-gap analyses with simulators, hosted hackathons to drive engagement and self‑directed learning, and enabled weekly “Learning Weeks” combining technical and behavioral assessments. The interventions improved knowledge transfer and learner engagement, enabled tailored post-training plans through measurable pre/post comparisons, and produced clear impact—most notably a 50% reduction in campus hiring dropouts.