Case Study: India’s Largest Zinc and Silver Mining Company achieves Standardized Training, Optimized Production Yield and Enhanced Safety with Mercer Mettl

Identify potential key training areas and high performers for 17,000 employees

Largest Zinc and Silver Mining Company, a 20,000+ employee organization with over 17,000 contractual workers across multiple plants, needed a standardized, scientific way to identify training needs and high performers among semi‑skilled roles. They engaged Mercer Mettl for Training Need Identification and competency‑framework services to replace fragmented, manual processes and create consistent measurement across sites.

Mercer Mettl ran a 3‑day on‑site workshop with subject matter experts and developed a Technical Competency Framework covering 162 unique job roles plus a Behavioral Competency Framework for individual contributors and supervisors. The Mercer Mettl solution delivered a fast, organization‑wide standard, enabled targeted annual training plans, optimized production yield and enhanced workforce safety, and helped identify high performers who were transitioned from contractual positions to the company payroll.