Case Study: British Multinational Bank achieves scalable, remote tech upskilling with Mercer Mettl

How Mercer | Mettl designed an efficient and scalable tech upskilling plan for one of the largest British multinational banks

British Multinational Bank faced a need to scale and accelerate tech upskilling for its India-based workforce while identifying precise, role-centric training needs and maintaining global standards remotely. The bank engaged Mercer Mettl to provide a scalable assessment and development platform, using role-specific MCQ tests, hands-on coding simulators (Codelysis and Front-end Simulator), a Skill Gap Analysis tool, and remote proctoring/authentication to define individual development plans.

Mercer Mettl implemented SME-designed assessments (combining MCQs and real-world coding problems), auto-graded analytics, and proctoring to deliver unbiased, actionable reports. The solution enabled the bank to reskill 1,500+ employees remotely, accelerated its digital transformation, and provided precise, course-level recommendations for ongoing development — all delivered via Mercer Mettl’s assessment and simulator suite.