Case Study: National Institute of Securities Markets achieves continuity and conducts 60,000 secure online exams with Mercer Mettl

How Mercer | Mettl conducted 60,000 quality exams with absolute security for The National Institute of Securities Markets (NiSM)

The National Institute of Securities Markets (NiSM), a SEBI-established public trust that certifies market professionals nationwide, needed to urgently move its high‑stakes, SEBI‑mandated certification exams online after COVID‑19 forced closure of 250+ test centers. After a formal evaluation, NiSM selected Mercer Mettl and its Examin end-to-end online examination and proctoring platform to ensure continuity, security and accessibility for candidates with varying internet and technical familiarity.

Mercer Mettl deployed Examin with AI proctoring, live human proctors, record‑and‑review, Mettl Secure Browser, 3‑point authentication, audio proctoring (Speech Sense), and AWS-backed encrypted storage, plus hands‑on admin support and ~100 proctors/authorizers. The vendor rolled out the first exam within a week, enabled 500–600 scheduled exams per day, delivered about 60,000 SEBI‑mandated tests to date, mitigated roughly 5–6% cheating instances, reduced scheduling wait times to same‑week bookings, and is helping NiSM scale toward a 100,000‑assessment target.

National Institute of Securities Markets

Nikhil Shinde

Assistant General Manager