Case Study: Global Animation Studio achieves holistic performance insights and improved employee satisfaction with Mercer Mettl

Global Animation Studio - Customer Case Study

Global Animation Studio, a Riyadh- and Tokyo-based animation house affiliated with a large non-profit, needed a modern, people-centric way to evaluate performance and measure employee satisfaction. Facing slow, biased and annual-only reviews with little actionable insight, the studio engaged Mercer Mettl to deploy its 360-degree feedback platform and a customized employee satisfaction survey to get a holistic view of workforce strengths, weaknesses and engagement.

Mercer Mettl delivered a combined solution—360 feedback with competency ratings plus a tailored satisfaction survey covering seven key parameter groups—producing statistical scores, individualized reports and personal development plans. The outputs enabled behavioral profiling, training-need identification and data-driven HR policy changes; management gained clear, actionable insights to improve engagement, succession planning and regular feedback cycles. Global Animation Studio reports markedly better people-focused processes, continued use of the tools and an ongoing three-year partnership with Mercer Mettl.