Case Study: Global IT Service Company achieves faster, lower-cost hiring with Mercer Mettl

Customized assessments to hire the best job role & work culture fits

Global IT Service Company, a global IT services firm with operations across more than 140 locations worldwide, needed a faster and more cost-effective way to support lateral and off-campus hiring. Its main challenges were creating customized, standardized assessments that matched its competency framework and work culture, while also moving away from slow, expensive pen-and-paper tests.

Mercer Mettl implemented customized online assessments tailored to the company’s hiring needs and competency requirements. With Mercer Mettl’s secure platform, the company conducted 2,000+ assessments, reduced hiring costs, and improved efficiency in selecting candidates faster; the team reported that Mettl’s technical and behavioral assessments made interviewing more efficient and helped them identify candidates who met requirements more quickly.