Mercer Mettl
121 Case Studies
A Mercer Mettl Case Study
Leading Quality Assurance Company, a global leader in leather, footwear and apparel testing with offices in Chennai and Dongguan, faced difficulty reliably assessing honesty, integrity and other behavioural traits in senior sales hires using traditional interviews and topgrading. To go beyond technical screening they partnered with Mercer Mettl and adopted Mettl’s psychometric suite — including the Leadership Attributes Test and the Mettl Personality Inventory (via Mettl Recruit) — to evaluate cultural fit and key behavioural competencies.
Mercer Mettl delivered online, pre‑built psychometric assessments with instant percentile‑based reports and benchmarking, plus real‑time support and remote test delivery across regions. The solution produced measurable impact: assessments aligned with observed cultural fit about 95% of the time, cut hiring effort and cost, improved candidate experience, and enabled scalable, cross‑border hiring — prompting the company to explore custom and Mandarin versions with Mercer Mettl.
Leading Quality Assurance Company