Case Study: Leading Business Management Software Product Company achieves scalable, secure certification for 40,000 partners with Mercer Mettl

A scalable platform, flexible enough to cater to their diverse needs in Mettl

Leading Business Management Software Product Company, India’s leading business management software product company that powers over 9 lakh businesses worldwide, needed a scalable, flexible certification solution to work with 40,000 partner training institutes. They sought a platform that would simplify certification, cut recruitment/invigilation cost and time, support a huge inflow of assessments, and be flexible enough to incorporate custom changes — challenges they brought to Mercer Mettl.

Mercer Mettl delivered its online assessment and web proctoring (remote proctoring) platform with API integration for white‑labeling and dedicated tech support, enabling remote invigilation and secure, large‑scale testing. The platform allowed the customer to run assessments at scale (10,000 assessments conducted successfully), reduced the need for physical invigilators, and handled high volumes with configurable, secure workflows; the customer plans further collaboration and has suggested enhancements for Mercer Mettl.