Case Study: India’s Leading Management Institution achieves secure exam integrity with Mercer Mettl

How a leading institute scaled remote assessments using Mercer’s AI + human proctoring solution

The Leading Management Institution, India’s leading management school, needed a secure way to conduct high-stakes remote exams after moving its EPGD-ABA program online. Its existing Zoom-based exam process lacked adequate monitoring, creating risks of cheating, impersonation, and reduced trust among faculty and students. Mercer Mettl was brought in with a proctoring platform to support the institution’s frequent assessments.

Mercer Mettl implemented an AI plus human proctoring solution tailored to the institution’s exam workflow, with live supervision, suspicious-activity detection, onboarding support, and detailed reporting. The result was more than 200 online exams conducted with stronger integrity for 40 students across 4–5 assessments each, creating a consistent and stress-free exam experience while improving confidence among faculty, coordinators, and students.