Case Study: Xcelerate achieves faster insurance claims processing with Matterport

Xcelerate Centralizes Documentation and Decreases Time Spent Processing Insurance Claims

Xcelerate, a restoration job management software company, was looking for a way to simplify the complex claims process for restoration contractors, insurers, and homeowners. By integrating Matterport into its platform, Xcelerate gave users a central hub for tracking documentation, estimates, notes, and 3D site tours in one place.

Matterport helped Xcelerate streamline claims management by enabling teams to review jobs remotely, validate damage with objective visual documentation, and compare estimates side by side with 3D tours. The company said this has made the process much more efficient, cut back-and-forth with insurance companies, and saved about 40% of the time spent processing claims.

Xcelerate

Rachel Stewart

Founder and Chief Executive Officer