Case Study: Master Restoration accelerates estimates and claims processing with Matterport

Master Restoration Uses Digital Twins to Accelerate Estimates by 20% and Claims Processes by 30%

Master Restoration, a Florida-based restoration company, was looking for a faster, more accurate way to document losses and create estimates. Using Matterport’s 3D digital twin technology, the team moved away from manual notes, 2D photos, and delayed write-ups that often led to errors, reinspection, and frustrated adjusters, contractors, and homeowners.

With Matterport, Master Restoration now scans properties on the initial visit and shares precise digital documentation with carriers and contractors. The result has been a 20% faster estimate turnaround, a 30% improvement in claims processes, a 4X reduction in overhead for storm response and estimation, and measurable gains including zero reinspections, a 37% shorter time to settle with carriers, and higher revenue and employee satisfaction.

Master Restoration

Eddy Lyons

Vice President of Business Development